Online Help

FAQ 26

• Send Email or Email Documents
• How do I send a secure message to a patient?
• Filling out the LOA (Letter of Authorization) for Fax Porting
• What is Plan A/Plan B?
• Default Emails to Patients

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Troubleshooting 5

• Error message when sending Secure Message with email notification
• Allow cross-site tracking in Safari
• Spellcheck Settings in Cerbo
• Chrome Display Issues
• Clearing Cache and Cookies - All Browsers

Security 5

• Patient Chart Access Control
• Security Settings: Two-Factor Authentication (2FA) and Password Recovery Email
• Reset your Cerbo Password
• Cerbo's Bluefin Integration - Data flow
• Data Loss Q + A

Employee Training and Onboarding 3

• Training Materials for Administrative Employees
• Training Materials for Clinical Support Employees
• Training Materials for Providers

Tasks 2

• Tasks
• Shared Tasks Lists

System Settings 16

• Administrator's Guide to System Settings
• System Settings - Billing, Charges, Invoices
• System Settings - Calendar
• System Settings - Location & Security
• System Settings - Documents

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