E-Prescribing

ERx Registration and Setup
Overview Before you can send prescriptions electronically in Cerbo (via the Surescripts e-prescribing network), you must undergo an identity verification a...
Thu, 10 Aug, 2023 at 10:48 AM
Why can't I e-Prescribe this prescription?
Overview Prescriptions can be sent electronically from Cerbo via efax, or via the SureScripts e-prescription network.  Related Articles Transmitting ...
Tue, 24 Jan, 2023 at 10:59 AM
Delegating ePrescribing and eFax Rx Authority to Non-Prescribers
Overview This article goes over the steps for a prescribing provider (with a valid NPI number) to delegate ePrescribing and eFax Rx authority to other user...
Tue, 17 May, 2022 at 10:29 AM
Troubleshooting ERx Errors - no MedSpan ID
Overview If you came on board before we switched to a new drug database for e-prescribing (~January 2017) may have medications on your "preferred shor...
Tue, 10 May, 2022 at 2:21 PM
Reset EPCS Password
To reset your password for eRx of controlled substances (EPCS), go to: Admin > EPCS Administration Select EPCS Signup or EPCS Token in the Setup &...
Wed, 13 Mar, 2024 at 4:50 PM
eRx EPCS - Setup/ Register a New Phone (or New Hardware Token)
Overview The "token" for controlled substances eRx (EPCS) is either (1) a VIP Access app on your phone, or (2) a hardware/ fob token. Each token ...
Tue, 7 Mar, 2023 at 8:46 AM
Transmitting Prescriptions via eRx
Single Prescription - Transmittal In the Plan of the encounter note where the prescription was added: right click on the medication and select Send via eR...
Wed, 28 Jun, 2023 at 3:11 PM
Adding an NCDPD Identifier for a Manually Added Pharmacy (so you can eRx to it)
Overview Generally speaking, you should not need to manually add a pharmacy to the system. Your system includes the full, nationwide NCPDP database of phar...
Tue, 10 May, 2022 at 2:29 PM
Electronic (eRx) Refill Requests
Overview If you are registered to e-prescribe through surescripts - you can receive Refill requests directly from pharmacies within Cerbo.  Related Art...
Wed, 24 Aug, 2022 at 4:42 PM
Setting up a supervising physician for prescriptions
Overview Providers who require supervising physician credentials on their outgoing prescriptions (eFax and eRxs) can easily have this information added to ...
Tue, 10 May, 2022 at 2:47 PM