Telemedicine

Telemedicine in Cerbo
We have a few options for practices that use telemedicine/ video calls in their practice: Native video conferencing through Cerbo (NEW), see below We hav...
Tue, 24 Mar, 2020 at 8:49 PM
Telemedicine Troubleshooting
Unfortunately, connection issues with video calls can be tricky to resolve, because they can involve hardware settings or issues, browser settings or issues...
Mon, 20 Apr, 2020 at 9:30 AM
Reset Permission to Camera or Mic
If you didn't allow access to the camera or mic on your device, you might need to reset your browser permissions. See browser specific instructions for...
Fri, 24 Apr, 2020 at 3:16 PM
Enable Camera & Microphone Access in Chrome (Android)
How to allow webcam & microphone access on any Android device. When you initially enter a video call, you will be prompted to enable your camera and...
Fri, 24 Apr, 2020 at 2:11 PM
Enable Camera & Microphone Access in Safari (laptop/ desktop)
How to enable camera and microphone access in Safari on a Mac laptop/ desktop computer. Safari will generally ask you to allow access to your device...
Fri, 24 Apr, 2020 at 2:33 PM
Screen share on MacOS
How to enable screen sharing in your macOS settings Catalina for macOS introduced new security features, and as a result you may need to update your Sys...
Wed, 1 Apr, 2020 at 9:52 AM
Allow access to camera in Safari (mobile/tablet)
How to give access to Safari to use your camera and microphone on an iOS mobile (iphone) or tablet (ipad) device. To have a call on iOS devices, you nee...
Fri, 24 Apr, 2020 at 3:15 PM
Allow access to camera in Firefox
How to enable camera and microphone access in Firefox If your camera and mic are blocked in Firefox, there's a few steps you'll need to take i...
Wed, 1 Apr, 2020 at 11:01 AM
Give access to camera on a Surface Pro
How to give access to webcam & microphone on a Surface Pro  To have a call on a Surface Pro, you need to provide access to your webcam and microphon...
Wed, 1 Apr, 2020 at 9:53 AM
Reset Firefox permissions
What to do if you didn't allow access to the camera or mic  If you didn't allow access to the camera or mic on your device, you'll need t...
Wed, 1 Apr, 2020 at 10:01 AM