We have a number of systems in place to protect your EHR login process, including:

  • Requiring strong passwords
  • Anti-brute-force monitoring (accounts will lock after a number of unsuccessful login attempts)
  • SSL/HTTPS enforcement
  • Password hashing (so no one, not even us, can see your password)
  • IP Monitoring/Firewalls to prevent traffic from certain regions and IPs


However, one of the most effecting things you can do to protect your account is to make sure that your staff enable Two-Factor Authentication (2FA) on your accounts. This dramatically improves the security of your logins, and makes sure that if someone does get your username and password, they'll still be unable to log in.


To get started, just hover over your initials and select the option for Two Factor Authentication and follow the prompts:



You'll be able to have your browser "remember" you so that you don't have to enter the code every time you log in unless it's from a new browser.


If you need to disable this for some reason in the future, just hover over your initials again and select Two Factor Authentication and it will allow you to remove this protected: