INTERNAL Cerbo Billing Team

INTERNAL BILLING - Cancelling an Account in Chargeover
Overview This article goes over the process of cancelling a client's billing account in Chargeover.  This should only be done after the client cancella...
Wed, 15 Feb, 2023 at 1:21 PM
INTERNAL - BILLING TEAM - Calculating Quotes For New Labs
Overview This article goes over the process of creating quotes for labs that are requesting a brand new integration with Cerbo.  (If you need a quote for a...
Fri, 24 Mar, 2023 at 12:35 PM
INTERNAL - BILLING TEAM- Issuing Credits & Refunds in Chargeover
Overview This article goes over the process of issuing credits and refunds, as well as the circumstances in which it is appropriate for them to be issued. ...
Fri, 3 Mar, 2023 at 4:10 PM
INTERNAL - BILLING TEAM - Subscription Pricing Structure
Overview: This article goes over the pricing for Legacy clients (joined prior to 2022), Transitioning clients (joined during 2022), and New clients as of 2...
Wed, 1 Mar, 2023 at 10:01 AM