Patient Portal Queue

Tips and troubleshooting for the patient portal queue

Patient Portal Queue and Filters
Overview This article goes over how to navigate the Patient Portal Queue (PPQ).  The PPQ pulls in secure messages, questionnaire submissions, and medicatio...
Thu, 16 Sep, 2021 at 8:49 AM
Un-Archiving Patient Portal Requests
Sometimes you accidentally archive a request without meaning to, or you need to go back and revise the way you handled a request. It's easy to un-archiv...
Fri, 11 Jun, 2021 at 3:44 PM
Push Secure Messages into SOAP Notes
Overview This article will tell you how to push the full text of a secure message directly from the patient's portal history into a SOAP/encounter note...
Tue, 15 Jun, 2021 at 12:02 PM