When attempting to integrate Zoom with Cerbo, you may see a warning: 


"Unable to install this app because it needs pre-approval by your account admin. Please contact your account admin for more details."

The account admin in this warning is referring to your Zoom account administrator. If you have an independent Zoom account, you are your own account admin.


How to give pre-approval to install Zoom


You or your Zoom account admin will need to grant pre-approval through the Zoom Marketplace. 


1. Open the Zoom Marketplace in a new browser tab. In the Search a published app box, enter Cerbo.



2. You will find Cerbo under the search results and click Cerbo app. 


3. In the section where it says Install permissions, toggle on to Approve Install of this app.


4. Once approval has been granted by yourself or your Zoom account admin, you can return to Admin > Manage > Integrations in Cerbo and complete the integration.