In addition to Handouts, you can also provide instructional/informational video resources to patients as a part of their care plan. In order to do this, you first need to reach out to our team and ask them to "Enable Video Resource Education on the Portal". Options include:
- Should patients see all videos in your library automatically (below specifically recommended ones) or just the ones you've specifically shared with that patient.
- The titles used for each section ("My Assigned Videos" and "Other Video Resources" are the defaults)
- The title of the Video Education page and menu item ("Video Education" is the default)
The resulting page will look something like this (depending on your preferences):
Once that's done you just need to build your library of "prescribe-able videos" so they can be shared with patients:
Do to this, simply add your "Video Resources" under Admin > Manage > Alternate Plan Option.
- Each entry should be categorized as either "Video Resources" or "Video Resource" (either is fine).
- Each entry should include a URL in the Description field that points to the video you'd like to embed. Like other Alternate Plan Options you can also set this at the time you're prescribing it or override this using profiles.
- That's it - you'll now see an option when charting under "Plan" that will let you assign videos as part of the treatment plan. As soon as they're shared they'll be made available on the patient portal for the patient to view.
Cerbo will try to parse videos from URLs coming from the following Video Services: Vimeo, YouTube, and Loom - videos embedded from other sites will not be displayed.
If your videos are proprietary, and you are worried about hosting them on public services like YouTube, you have a few options depending on how protected you'd like to make them.
- The first approach is just to make the videos "private" - This is supported by both YouTube and Vimeo, and it means that only people with the link to that video are able to view them.
- However, if your videos require a higher level of protection (for instance, if you don't want a patient to be able to copy a link and share it with a friend) we recommend using Vimeo and using their "Hide From Vimeo" settings. Set each video to only be able to be streamed from your patient portal URL (or *.md-hq.com) which means that no one will be able to stream the video unless they're viewing it from the patient portal. It's not perfect security (a sophisticated technical user can figure out ways around this) but it makes it much harder for people to view the video without being a patient.