The text variables available for quick charting (i.e., for use in your chart parts) will not work for your email and SMS reminders/notifications for scheduled appointments.
In order to save a reminder that will pull in custom details about that patient's appointment, use the following:
Email Reminder
The following variables are available for use in your email reminder templates:
[[pt_first_name]] will insert the patient's first name
[[pt_last_name]] will insert the patient's last name
[[scheduled_type]] will insert the type of appointment (i.e., whatever has been set as the "Appointment Name on Portal")
[[scheduled_provider]] will insert the associated providers or resources (note that if at least one user is associated with the event, resources will NOT be included)
Example
will be sent as:
Note that your practice details and the appointment time are automatically included on this reminder.
SMS Reminders
There is only one available variable for use in your SMS reminder templates: [[datetime]], which will be replaced with the appointment date and time details.
Example
will be sent as:
If you do not use the [[datetime]] variable in your SMS reminders, the appointment date and time will automatically get included to the beginning of your message.
Example
then it will be sent as:
