Anyone who accepts recurring payments in their practice (such as DPC or concierge membership fees) can have recurring subscription payments that run automatically within Cerbo via our integration with Stripe.
NOTE that subscriptions in Cerbo are designed for recurring membership subscriptions, and not for payment plans. This is because a patient's subscription payments are automatically paired with corresponding subscription charges, and are not available to apply to other charges for services or purchases.
Step 1: Define Your Subscription Plans
Set up your subscription plans under Admin --> Manage --> Subscriptions. Click on Add New Subscription Plan to define a new subscription that you want to offer.
"Add New Subscription Plan" Fields
- Name of Plan
- Unique Identifier - generally the same or similar to the name, but must be unique and shouldn't have spaces. This is required by the Stripe API but is not otherwise used in our system.
- Interval - Subscription charges can be set to occur at regular intervals up to 1 year apart: every month, every 2 weeks, every year, etc. Most common is the monthly subscription.
- Trial Period (optional) - days between the subscription start date (which you set when assigning a patient to a subscription plan) and the date the first charge is run.
Step 2: Add a Patient to a Subscription Plan
A subscription can be assigned to a particular patient via the patient's chart in the Billing tab of the Patient Information window, which can be accessed by popping out the Patient Information block or by clicking on the text at the top of the yellow Billing block that says "Subscription."
"Manage Subscription" Fields
Date of First Charge - specify the date you want the first charge to be run.
Note that the date you select will be the date the first subscription charge will be run, regardless of whether the subscription has a trial period. To make sure a trial period is honored, you would need to take that into account when setting the first payment date.
Automatic Cancellation - you can specify that the subscription should automatically end after a set number of payments have occurred. If no automatic stop is specified, the subscription will continue indefinitely until cancelled.